We Do Not Process Refunds: All refunds and returns are handled by UAB Convenity.

For Refunds Contact:

  • Phone: US +1 (434) 425-7300

  • Company: UAB Convenity (Company #306178201)

Refund Process:

  1. Contact UAB Convenity directly with your order number

  2. Follow their return instructions

  3. Keep all communication records

If You Need Help: Contact us if you cannot reach the merchant and we'll try to assist with contact information.

Chargeback Rights: If the merchant doesn't respond, contact your bank or credit card company.